FREQUENTLY ASKED QUESTIONS
Below are some of our most Frequently Asked Questions. If you have a question not listed below, please send an email to our support team at marketplace@magandamakers.business and we will respond within 48 Business hours.
What products do you sell?
We sell a wide range of Indigenous creations. From clothing to homewares and jewellery and everything in between!
Do I have to be indigenous to buy?
No. Through wearing authentic Indigenous art created by our partner artists, you show appreciation for the stories and culture.
Why is my size sold out?
Unfortunately, Sold Out means there is no more in stock at the moment. Please check back or get in touch with the Vendor to see if your size is going to become available again.
How long does it take to get my order?
Orders are shipped Monday-Friday during office hours.
Once your order has been shipped, you will receive an automated shipping confirmation email. Make sure you check your spam filters and junk mail if you can’t locate it. If you still haven’t received your confirmation email it is likely that there was a typo in the email address you entered. Get in touch with our friendly customer service team and they will assist you.
Can I return my products?
Each Vendor has their own Returns Policy. Please get in touch with the Vendor direct.
My item is faulty, what do I do?
If you have received a faulty item, please get in touch with the Vendor direct to organise a replacement.
OUR SUPPORTERS
Unleashing Kimberley Indigenous women's economic empowerment for self-determination.
ABOUT MAGANDA MAKERS
Maganda Makers is a Kimberley Indigenous Women’s led grassroots initiative nurturing, championing and supporting Kimberley Indigenous Women in Business (aspiring, emerging, established and growing).
This Virtual Shopping Trail has been created to showcase the talent from across the Kimberley and beyond, and make it easy for our Maganda Makers to sell their products, and easy for customers to buy from them.
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